Frequently asked questions
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Can I request specific cleaning products to be used in my home?
Yes, you can certainly request specific cleaning products to be used in your home. Just inform our team of your preferences during the booking process, and we will do our best to accommodate your needs.
What is the typical duration of a home cleaning service?
The duration of a home cleaning service can vary depending on the size of your home and the scope of the cleaning required. On average, a standard cleaning session for a typical apartment can take around 2 to hours.
Do I need to be present during the cleaning session?
It is not necessary for you to be present during the cleaning session. You can choose to stay or leave instructions for our team on how to access your home. Rest assured that our cleaners are trustworthy and professional.
How far in advance should I book a home cleaning service?
We recommend booking your home cleaning service at least 2 to days in advance to ensure availability. However, we also accept last-minute bookings based on our schedule.
What safety measures are in place during the cleaning process?
Our cleaning team follows strict safety protocols to ensure the well-being of both our clients and staff. We provide our cleaners with personal protective equipment and ensure that they are trained to handle cleaning products safely.